Introduction and Acceptance of Terms
These Terms and Conditions ("Terms") govern the provision of web development, email marketing, penetration testing and any other related digital services ("Services") supplied by Expose Cyber Crime Limited Trading as YUPL ("Company", "we", "our", "us"). By accessing or using our Services, you ("Client", "you", "your") confirm that you have read, understood and agree to be bound by these Terms in their entirety. If you do not accept these Terms you must not order, access or use the Services.
Ordering, Payment & Cancellations
2.1 All quotations remain valid for thirty (30) calendar days unless stated otherwise.
2.2 An order becomes binding once we receive your written approval (including email) and any required advance payment. We may, at our sole discretion, refuse, cancel or terminate any order at any time. If we cancel an order before work has commenced, we will refund any fees that you have paid in advance; refunds for partially completed work will be pro-rated.
2.3 Unless otherwise agreed, invoices are due within fourteen (14) days of issue. Late payments may incur interest at two percent (2%) per month or the maximum amount permitted by law, whichever is lower, plus any reasonable costs of collection.
Service Delivery & Client Responsibilities
3.1 We will use commercially reasonable efforts to deliver the Services in accordance with the specifications and timeline agreed in writing.
3.2 You agree to provide in a timely manner all content, access credentials, feedback and approvals reasonably required for us to perform the Services. Delays in providing these items may result in adjusted delivery schedules and additional costs.
3.3 Any timeline or milestone is an estimate only and is contingent on your full cooperation.
Intellectual Property & Confidentiality
4.1 Upon your full payment of all outstanding fees, and except for pre-existing materials and open-source components, we grant you a worldwide, non-exclusive, perpetual licence to use, reproduce and display the final deliverables for their intended purpose.
4.2 We retain ownership of all methodologies, frameworks, software libraries, tools and know-how that we use or develop in the course of the Services.
4.3 Both parties agree to keep confidential any non-public information received from the other party and to use it solely for the purpose of performing or receiving the Services.
Warranties, Liability & Miscellaneous
5.1 The Services are provided "as is" and to the maximum extent permitted by law we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose and non-infringement.
5.2 Our total aggregate liability arising out of or in connection with the Services shall not exceed the total amount of fees actually paid by you for the specific project giving rise to the claim.
5.3 Neither party shall be liable for any loss of profits, loss of data, business interruption or any indirect, incidental or consequential damages.
5.4 These Terms are governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].
5.5 We may amend these Terms at any time by posting the updated version on our website. Continued use of the Services after such changes constitutes acceptance of the revised Terms.
