Malware Removal
Having your website hacked is no fun. At best, it's an inconvenience that needs to be dealt with ASAP.
Worst case, your website visitors are bounced to malicious sites that infect their devices with viruses. Regardless, a hacked website affects not only your bottom line but also your online reputation.
We can help with the removal of malware from your website, then protect it against future attacks.
Non-emergency Removal
In non-emergency removal scenarios, careful planning and consideration are key. Whether it's decluttering a space, renovating a property, or simply relocating items, a systematic approach ensures efficiency and minimizes disruptions.
Prioritize sorting and categorizing belongings, recycling or donating what's feasible, and responsibly disposing of the rest. Professional assistance may streamline the process, particularly for larger-scale projects, ensuring adherence to regulations and environmental sustainability.
Typical turnaround: 3-5 business days.
Our standard malware-removal service includes a deep scan, manual code review, complete cleanup and a post-removal security hardening report. Ideal if your site is hacked but remains partially accessible and you can accommodate a slightly longer resolution window.
Emergency Removal
In emergency situations, swift action is imperative to ensure safety and minimize damage. Whether it's a hazardous material, structural instability, or any imminent threat, immediate removal is necessary.
Trained professionals equipped with specialized knowledge and tools should handle such situations. Coordination with emergency services and adherence to safety protocols are paramount to mitigate risks and protect lives.
Typical turnaround: 2-6 hours.
Priority malware-removal for mission-critical sites. We isolate threats, clean malicious code, restore functionality and submit immediate re-index/blacklist removal requests to Google & security vendors.
Our Website Malware Removal
Service Includes
Identifying the hack
We deep scan all your website files and folders with multiple tools to root out the problems.
Cleaning the files/ code
Compromised files are cleaned, replaced, or removed based on the type and severity of the hack.
Securing & hardening the website
Once cleaned, a reference scan is made, firewall tools added, and server hardened against further attacks.
Monitoring for further issues
The cleaned site is then monitored for any future unauthorized file changes or user account changes.
Specialist Malware-Removal Services
WordPress Hacked-Site Cleanup
Complete removal of injected malware, phishing redirects & spam links from WordPress core, themes and plugins—followed by update & hardening.
Email Malware & Blacklist Removal
Eliminate malicious email scripts, secure your mail server and get your domain / IP delisted from Spamhaus, Google Safe Browsing and more.
eCommerce Platforms (Magento, WooCommerce, Shopify)
Remove credit-card skimmers & Magecart infections, patch vulnerabilities and restore secure checkout flows.
Joomla & Drupal Malware Removal
Targeted cleanup of CMS-specific exploits, template injections and outdated extensions followed by vulnerability patching.
cPanel / Shared-Hosting Cleanup
Root out cross-account infections, secure file permissions and harden Apache, PHP & MySQL configurations.
Database Injection Sanitisation
Remove malicious SQL injections & hidden spam keywords from your database while preserving legitimate content.
SEO Spam & Japanese Keyword Hack Fix
Erase cloaked pages, rogue sitemap entries and rebuild your search-engine reputation.
Ongoing Monitoring & Maintenance Plans
24/7 file-change monitoring, weekly scans and automatic patch management keep your site malware-free.
Why Act Quickly? The Hidden Risks of Website Malware
Data Breaches & GDPR Fines
Compromised customer data can trigger mandatory breach notifications and penalties up to £17.5 million or 4% of annual turnover under GDPR.
Search-Engine Blacklisting
Google Safe Browsing will flag infected sites, causing traffic to plummet until the malware is removed and the site is reviewed.
Revenue & Reputation Loss
Visitors abandon hacked sites within seconds, while negative press damages brand trust and long-term customer loyalty.
Spam & Phishing Distribution
Attackers often turn hacked sites into spam or phishing hubs, leading to email/IP blacklisting and potential legal liability.
Server Resource Abuse
Cryptojacking and botnet scripts consume CPU and bandwidth, slowing your site and inflating hosting costs.
Compliance & PCI-DSS Violations
eCommerce malware compromises cardholder data, breaching PCI requirements and risking merchant-account termination.
Hosting Suspension & Account Termination
Most hosting providers automatically suspend infected sites, taking your business offline until cleanup is complete—costing sales and harming SEO.
Legal Action & Regulatory Scrutiny
Negligence suits, ICO investigations and other legal ramifications can arise if malware leads to customer losses or data exposure.
